The Staff Team
When choosing a care home you are also choosing a group of people- the care staff. They are equally as important to us are they will be to you.
At Thomas Owen House, we are extremely proud of our stable staff team who are led by Registered Manager Ian Williams. He has many years of experience of working with people with mental health problems, and is passionate about people living their lives to the full.
He is ably supported by a highly capable and committed team, many of whom have spent several years working together. We are proud of our record of low staff turnover, usually only one or two new staff members join our team each year, and we very rarely use agency staff.
We have a highly skilled team of nurses led by Rogelio Agagon who is a dual qualified nurse with 15 years clinical experience. Our motivated and committed team of support workers have extensive experience of this client group and are especially skilled in supporting our residents, both with their physical and psychological needs. We operate a keyworker system, meaning our staff get to know our residents extremely well. The therapeutic relationships we build are key to our success.
We also have a dedicated team of activity workers who provide residents with many opportunities to live fulfilling lives. As well as fun trips out in our own adapted minibus, they also work with residents to provide meaningful activities. A good example of this is a recent scheme where residents volunteer at a local charity, improving their sense of self worth and the charity gets several willing pairs of hands.
We are committed to a modern approach to mental health care provision and our staff are trained in different methods, such as brief solution focused therapy and ‘hearing voices’.
Being looked after by someone you know, and who knows you is really important at Thomas Owen House. Our staff work with our residents to enable them to achieve the highest quality of life possible by developing their self esteem and self worth.
All our support workers have an NVQ care level 2 qualification and most are qualified to NVQ level 3.
We also have our own maintenance team at the home to help with all things from putting up your pictures to gritting paths in winter.